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There is nothing more frustrating than having hassles and disputes with a bank, lawyer, your medical aid or pension fund, and not being able to resolve it to your satisfaction. If you are tired of being bullied by people and organisations, stand up and fight back! You will find lots of useful contact details on this page.
HELPLINE
Who to contact if you’re unhappy
Sat, 14 May 2005
This article is a printout from iafrica.com
Copyright © 2000 iafrica.com, a division of Metropolis
There is nothing more frustrating than having hassles and disputes with a bank, lawyer, your medical aid or pension fund, and not being able to resolve it to your satisfaction. If you are tired of being bullied by people and organisations, stand up and fight back! You will find lots of useful contact details on this page.
| Government |
| All departments Web: http://www.gov.za |
| Advertising |
| Advertising Standards Authority Tel: (011) 781 2006 Fax: (011) 781 1616 Email: asasa01@iafrica.com Address: Box 41555, Craighall 2024 |
| Banking |
| Ombudsman for Banking Services Tel: (011) 838 0035 Fax: (011) 838 0043 Email: info@obssa.co.za Address: Box 5728, Johannesburg 2000 |
| Cars and other vehicles |
| Retail Motor Industry Tel: (021) 939 9440 Contact: John Faber, consumer complaints officer. |
| Consumers |
| Consumer Affairs Committee Tel: (012) 310 9562/69/70 OR 320 0579 Address: Pvt Bag X84, Pretoria 0001 Consumer Institute of South Africa |
| Legal |
| The Law Society of South Africa Tel: (012) 362 1729 |
| Supermarkets and chain stores |
| All the major chains have a section dealing with consumer problems and complaints. Consult your local telephone directory. |
| Medical Aids and Schemes |
| Council of Medical Schemes Tel: (012) 431 0500/430 7652 Fax: (012) 430 7644 Contact: Patrick Masobe (Registrar); Stephen Harrison. |
| Property and Housing |
| Estate Agency Affairs Board Tel: (011) 883 7700 Fax: (011) 883 5655 Email: eab@eaab.org.za Web: http://www.eaab.org.za Timeshare: Timeshare Institute of South Africa |
| Financial services |
| Financial Services Board Tel: (021) 428 8000 |
| Insurance |
| Life Assurance Ombudsman Tel: (021) 674 0330 Fax: (021) 674 0951 Email: ombud@mweb.co.za Address: Box 45007, Claremont 7735 Short-term Insurance Ombudsman Life Offices’ Association The Registrar of Insurance (short-term and life insurance) |
| Pensions |
| Pension Fund Adjudicator Tel: (021) 674 0209 Fax: (021) 674 0185 Email: enquiries@pfa.org.za Address: 3rd Floor, Sanclare Building, Dreyer Street, Claremont, Cape Town |
| Public Protector |
| Toll-free: 0800 112 040 Tel: (012) 322 2916 Fax: (012) 322 5093 Address: Private Bag X677, Pretoria, 0001 Click here to read more about the Public Protector.
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| South African Bureau of Standards (SABS) |
| Tel: (012) 428 6222 Fax: (012) 344 1568 Email: info@sabs.co.za Web: http://www.sabs.co.za |
| The Small Claims Court |
| Tel: (012) 315 1072 Address: Department of Justice, Private Bag X61, Pretoria, 0001 |